Empowers teams working remotely on a project

What are the best aspects of this product?

It is reliable for teams working in multiple projects and thus the need to communicate more often. With this tool, it helps the teams to communicate and share files and documents that are essential for the success of that project. With different departments working in different projects, this product will come in handy. There is a to-do list feature that assigns or reminds everyone what they are supposed to do. On the same platform, you will know who you are depending on to get the task complete. For example, if you are working on a project, there are those activities or tasks, which are dependent on others. In short one activity or task has to be complete for another one to start. Basecamp offers that visibility for all team members, all in a single location.

What aspects are problematic or could work better?

There is a learning curve. I did not expect tis from a simple tool such as basecamp. The emailing feature works fine but it can take a lot of time to find your way around in terms of how it works. It was difficult, at first, to know how to use this email to assign tasks to your team members. Also, the implantation process was a bit difficult on my part. It was challenging to implement the tool into our company. All in all, the features look great and the tool is amazing once you hack all the difficult parts.

What specific problems in your company were solved by this product?

We have been able to track every single thing we need to for our projects. When managing a project, you have to be up to date with what is happening and what you are expected to do. With Basecamp, it makes it look easy. We are able to manage multiple projects, know each of their status, know what we need to do to complete the project and manage the teams effectively. All this makes us productive in a great way. Another problem Basecamp has come to solve for us is the fact that we are better organized in terms of the documents we have for each project. It makes it possible to store documents within a project and thus ease of access.

Are you a current user of this product?

Yes