What are the best aspects of this product?
It is perfect tool for teams which are working remotely. A team member can assign a task to another member on the same platform without having to meet or call them. This is because a notification is send to the person assigned automatically where they take on the task. There is also a to-do list for team members such that they know what they are supposed to do within the project. With this feature, it is possible to check the progress of each task and communicate effectively among team members on that progress. Everything is seamless when it comes to this tool and all members can be on the same page to see to it that the project succeeds.
What aspects are problematic or could work better?
Although communication is key when managing a project, it is vital that you find a way to make that easy. With Basecamp, it can be confusing where you have multiple to-do lists to deal. I would wish if they made it easy to reduce the to-do lists for different tasks and team members. When such lists exist with different timelines, you can have a wave of confusion when locating and tracking who is supposed to do what. It would be nice if such to-do lists were merged or kept under one huge list especially for those tasks that are similar. This would ease the effort of having to track each list on the platform.
What specific problems in your company were solved by this product?
We are now able to manage multiple users in terms of what they are required to do and who they are subordinate to. Basecamp offers customizations where different users can have a tailored dashboard. This means that on their to-do lists, only the tasks they are supposed to do will appear once they login to the system. This has made our work easier as everything is tasked with their duties. Also, among the to-do list for each user, tasks which are a priority are shown, which makes everything run smooth to the end. Thanks to Basecamp we have achieved better project team management and overall project management for our clients.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Information not available
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
1 year
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