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User review of Basecamp

Helps to track projects and events

- by Joe

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It defines simplicity in a big way. To use the tool, it is easy even for a beginner as the features are simple. The layout is basic, which makes it reliable as you do not need a lot of time to train on how to find your way around. Everything works fine to our advantage. It is a great project management tool and since it is web based, you can access it from anywhere provided you are connected to the internet. The design is seamless and has a friendly user interface to top it all. As a Basecamp user, we use it for our events and projects and we cannot ask for more than this.

What aspects are problematic or could work better?

There are definitely some areas that would require addressing when it comes to this tool. Some of the features are too basic which should not be the case. For example, the calendar functionality is not as complex as it should. This makes it unreliable for some of the tracking activities you would want it to handle. Also, the messaging or email feature is not intuitive which makes it difficult to hack especially if you are beginner. The file feature is also a key issue to look into by the developers of Basecamp. It does not offer the user experience you would expect it to.

What specific problems in your company were solved by this product?

All things to do with our projects are handled in Basecamp. It is difficult to track projects and before we implemented this tool we had that problem and more. Everything now is smooth thanks to Basecamp. We can now track all our events and stay on track when it comes to the requirements and objectives of the clients. It is a great add to our company s we are more productive in our project and events management and execution. For that reason, I think every project manager or company should invest fin such a tool to make their work easier. It helps to save time and increase your success rate for projects and events.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.