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User review of Basecamp

I’m able to gain more control with Basecamp

- by Beth

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Basecamp is a useful tool that gives me the ability to be in charge of projects without being buried by docs, reports, and e-mail. It has an intuitive UI that aids in new project creation, member project assignment, and recent activity follow-ups. I'm even given the chance to include people outside my team (with restricted access) although details of the project are separated.

What aspects are problematic or could work better?

The downside with Basecamp is that it can still be a challenging aspect when following up on projects without internet connectivity. These days, such moments are a rare occurrence. In my opinion, having an off-line modus would greatly benefit the management of each project on-the-go.

What specific problems in your company were solved by this product?

When dealing with several projects, you wind up with an inbox exploding with docs stored all over the place without a concise perception as to who's currently on your team and their involvement on the given projects. Basecamp was able to resolve these issues and saved me plenty of time determining the progression of projects and challenges encountered along the way.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.