My personal review of Basecamp.

What are the best aspects of this product?

I love how I'm capable of effectively managing my project communication with my team and client in a single, convenient space. I like how it stores the history of exchange files. I can also divided projects and communications if I want to.

What aspects are problematic or could work better?

Its WSYIWYG could use some significant improvements since it won't let me to format my texts. Its time tracker and task tracker appears to be under-developed. It needs to find ways to effectively manage the timeline and gantt. In the end, I personally think Basecamp is really just a communication tool-wannabe with several functionality missing. But I do find it to be a handy tool to communicate with members and team.

What specific problems in your company were solved by this product?

It was able to resolve a lot of problems for organizing my teams and projects. It does a good job tracking tasks related to projects and looking into feedbacks and monitoring activities.

Are you a current user of this product?

Yes