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User review of Basecamp

No Other Option But Basecamp

- by Greg

USER SATISFACTION

RECOMMENDATION
3 out of 7
Unlikely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

Basecamp is a major platform the task management landscape. The software does an awesome job of delegating and monitoring tasks in a specific project along with providing task management. Their response channels are also flexible: website, mobile app or through email replies. Basecamp comes with a simple website interface, which makes it easy for us to work and interact with.

What aspects are problematic or could work better?

There are gaping flaws in how they constructed Basecamp. For one, we can't associate a task with the amount of time it takes. Two, the system does not provide a Gannt or task planning chart. Three, Basecamp doesn't have a time monitoring tool for billing purposes.

What specific problems in your company were solved by this product?

Basecamp provides us with a platform to track and monitor all different tasks that are associated with all our projects.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Design

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.