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User review of Basecamp

Project teams are able to meet the deadline with ease

- by Maryann

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It focuses on taking care of who takes what task. When dealing with a project, you have to be a team which means each of the members will have their duties to see the project a success. Basecamp has reminders such that when you are assigned a task, it sends emails automatically to you in the form of notifications. For the purpose of security, you can hide some items on the system or make them readable to clients. This makes things easy for you as a project manager. The to-do list functionality works fine to make sure that everything is running smoothly. Everyone will have their to-do list which makes sure that everything runs as planned.

What aspects are problematic or could work better?

Basecamp has become a reliable tool in our workplace. We have not used any other tool since I started working there due to the efficiency it brings in terms of working for our agency. The return on investment for the same is top notch and we are happy to be part of this. However, I can point out a thing about the layout of the tool. It is not that sophisticated which may not be a problem. The color schemes are too basic, which might be good or a beginner but I would really love to see an attractive layout for the better part of it. All in all, I cannot complain about how the tool functions as there is nothing to dislike about that.

What specific problems in your company were solved by this product?

We have been able to save the time and resources in terms of completing our projects. Remember that we are a team in this agency and thus delegation of duties within a project is necessary. Without Basecamp we could have multiple people doing the same thing which was not efficient to begin with. We could waste a lot of time on one project and probably not meet the deadline for our clients. Luckily, we can now serve our social media and web development clients without much hustle. This tool allows us to be better organized at what we do and thus no delays.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.