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User review of Basecamp

Provides many benefits

- by Martha

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We're constantly using Basecamp to cater to our clients. They rarely experienced any isuses utilizing it as a communication platform. It speaks volumes to its design since both novice and experienced users can use it effectively for managing projects.

What aspects are problematic or could work better?

The frustration we're experiencing at present is a very good problem. We wanted to make full use of Basecamp 3. But thing is, there's no other way to bring projects over from Basecamp 2 to Basecamp 3. Essentially, we're left in the dirt with Basecamp 2 while Basecamp 3 is sticking its tongue out to us with really useful features that we badly want on Basecamp 2.

What specific problems in your company were solved by this product?

The primary issue we're trying to resolve is having an open line of communication between team members and clients. The benefits here is just a matter of deploying a clear-cut and simple-to-understand collaboration. Otherwise, it would be communication and management of projects would've been chaotic the whole time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.