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User review of Basecamp

Quick and easy collaboration application for small teams

- by Erin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Whiel it is branded as "project management" software, Basecamp is not as complicated as many other platforms that comes with a lot heavy constraints and complexities. Basecamp is simple and focuses on simplicity and collaboration. It is ease to add content via a desktop browser, a mobile web page, or via email. Simplicity is Basecamp's main asset. Even a novice user can become well versed with the platform in just in 15 minutes.

What aspects are problematic or could work better?

I do have some issues with authentication system, which can be a pain at times. I've had multiple accounts before and Basecamp can be so aggressive in remembering which account I was using.

What specific problems in your company were solved by this product?

Basecamp eliminated the need of storing important documents in my email inbox and provided me with a more centralized storage where I can share documents, files, and other information with other members of the team and vice versa.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Business Supplies and Equipment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.