What are the best aspects of this product?
Whiel it is branded as "project management" software, Basecamp is not as complicated as many other platforms that comes with a lot heavy constraints and complexities. Basecamp is simple and focuses on simplicity and collaboration. It is ease to add content via a desktop browser, a mobile web page, or via email. Simplicity is Basecamp's main asset. Even a novice user can become well versed with the platform in just in 15 minutes.
What aspects are problematic or could work better?
I do have some issues with authentication system, which can be a pain at times. I've had multiple accounts before and Basecamp can be so aggressive in remembering which account I was using.
What specific problems in your company were solved by this product?
Basecamp eliminated the need of storing important documents in my email inbox and provided me with a more centralized storage where I can share documents, files, and other information with other members of the team and vice versa.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Business Supplies and Equipment
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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