Suitable for managing big projects

What are the best aspects of this product?

It helps us to be organized when it comes to managing big projects. It does no matter how many team members we have, Basecamp helps us to come through for our clients. With everything in a single platform, steam members can be in different location and still communicate effectively when undertaking a project. It has great features to make this possible. For example, you can prioritize a task and share files with other team members without much hustle. The user interface is simple, which allows everyone to get onboard without major problems. In short, it is much easier to manage projects regardless of the size with Basecamp.

What aspects are problematic or could work better?

It is the best tool we have in which offers similar functionalities. Our project management problems have been resolved thanks to this tool. However, even with all that it has to offer, there are few things that need improving to make our work easier. The fact that the message board is too basic makes it less reliable to use for managing projects and tasks. It could be made better in terms of the layout. For example, it would be nice if the recent notifications or messages would appear at the top so that you can spot them with ease. For the current layout, the old messages appear at the top while the new ones are located at the bottom.

What specific problems in your company were solved by this product?

Communication has improved within the projects we undertake. Since our team members are spread all over the city, it is essential that we find a uniform platform where we can communicate effectively and assign duties with ease. This has been made possible with Basecamp. It helps us to delegate and assign duties to each member of the team regardless of where they are located. Before this, we were forced to use emails to communicate with each other, which was not reliable. With this tool, it is easy to locate a project and all the materials or documents that relate to that project. With the use of an email, everything is disorganized which adds to your problems.

Are you a current user of this product?

Yes