The best tool for team collaboration and project management.”

What are the best aspects of this product?

Basecamp is very intelligent, user-friendly, and isn't cluttered, which makes its interface very attractive. The learning curve is not that steep. We use it for managing a team of network engineers that are on the field deploying network infrastructure. Basecamp simply makes it easy for me to keep tabs on everyone and get in touch with my people without any difficulty. In fact, I can assign certain management people to keep eyes on things with permissions, enabling me to set limits on what they can view and do.

What aspects are problematic or could work better?

I don't think there is any flaw in the system. As far as I am concerned, it does what it promises and I am at home with the software.

What specific problems in your company were solved by this product?

Basecamp has help us in a lot of areas: communication, accountability, efficiency, etc. We have improved our processes and workflows. Everything is streamlined, accelerated, and taken care of.

Are you a current user of this product?

Yes