Great for marketing

What are the best aspects of this product?

Better consumer engagement. Our company is dependent on consumer feedback so it is really nice that we had found a platform that suits our needs and best interest. What I love about the app is that we gain genuine feedback from customers and we can also reply to them as soon as possible.

What aspects are problematic or could work better?

Our products constantly change depending on the season so it is quite difficult adapting to the app and keeping up with enough reviews on each product.

What specific problems in your company were solved by this product?

Potential customers can see customer feedback on our site. If they have questions, we can immediately respond. This in turn sustains and prevents potential customers from straying away from our website.

Are you a current user of this product?

Yes