Product reviews from real customers

What are the best aspects of this product?

Using Bazaarvoice has made us be more aware and be more understanding of how we view our products and how our customers view our products. Aside from that, Bazaarvoice team provides great support. They are always informing us on how to improve review quality and coverage and catching us up on the latest tools and features.

What aspects are problematic or could work better?

Provide clients with a more comprehensive and in-depth analysis of workbench.

What specific problems in your company were solved by this product?

Helped us see the product from the consumer’s eyes. Product reviews and surveys thoroughly improved our product development and customer approach.

Are you a current user of this product?

Yes