Potential Security Breach w/ Electronic Payment Verification!!

What are the best aspects of this product?

online data input is good. But they do not capitalize on this. (see cons)

What aspects are problematic or could work better?

When a charity like ours wants to set up electronic payment we input our bank account information through their website. That is good. But then they asked us to upload a bank letter that has: bank name, routing, and FULL account number! No one ever asks that. Other websites ask you to set up your account online and then verify using the last 4 digits. Not Benevity. They want a document with ALL of the information on it.

It is a huge security breach to have such a document floating around the office and cyber-space. They need to set up a better way like Paypal where they deposit/withdraw funds < $1.00. I will use their 3 free checks for disbursement, then close the account until they understand the danger they are putting their charities in and change their policy/requirements.

What features/services would you like to see in future versions of this product?

Verify account numbers electronically and not manually.

What specific problems in your company were solved by this product?

We identified a potential security breach and protected our foundation from hackers.

Are you a current user of this product?

Yes