MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Benevity
User review of Benevity

Potential Security Breach w/ Electronic Payment Verification!!

- by Peter Nelson

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

online data input is good. But they do not capitalize on this. (see cons)

What aspects are problematic or could work better?

When a charity like ours wants to set up electronic payment we input our bank account information through their website. That is good. But then they asked us to upload a bank letter that has: bank name, routing, and FULL account number! No one ever asks that. Other websites ask you to set up your account online and then verify using the last 4 digits. Not Benevity. They want a document with ALL of the information on it.

It is a huge security breach to have such a document floating around the office and cyber-space. They need to set up a better way like Paypal where they deposit/withdraw funds < $1.00. I will use their 3 free checks for disbursement, then close the account until they understand the danger they are putting their charities in and change their policy/requirements.

What features/services would you like to see in future versions of this product?

Verify account numbers electronically and not manually.

What specific problems in your company were solved by this product?

We identified a potential security breach and protected our foundation from hackers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It saves us time and money.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

No information provided by the reviewer.

Share
Tweet
Share