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User review of BIM POS Masterdine

Much more than a POS – Easy to use, smart and advanced

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

the solution is comprehensive and covers everything any business needs from A to Z.

it's very easy to use and analytical covering the critical aspect of the business

What aspects are problematic or could work better?

they don't have offices in Europe

What features/services would you like to see in future versions of this product?

Integration with Zomato, Delivery Hero, uber eats, talabat and other food ordering platforms

What specific problems in your company were solved by this product?

by using the smart cashdrawer, we prevent theft big time

stock and inventory is real-time, purchasing is done on the spot from any branch/outlet

costs are reduced and profits optimized (less waste, shortages, expired items)

upselling and delivery tracking is done easily



Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Pixelpoint

Why did you decide to change it?

it was not comprehensive and basic.

Are you satisfied with the change?

extremely satisfied

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.
  • It helps us to communicate more effectively with our employees.
  • It reduces duplicate data entry.

FEATURE DETAILS

Stock and inventory
5
amazing
Reporting and analytics
5
amazing
Online/mobile ordering
5
amazing
Table reservation
4
very good
Menu management
5
amazing
Accounting
5
amazing
Multi-store management
5
amazing
Raw material management
5
amazing
Recipe management
5
amazing