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User review
of BIM POS Masterdine
Tomorrow’s POS Today
-
by Jocelyne Hajj Moussa
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
POS app, BIM Pad, delivery tracking system, flexsurv, dispatching system, WEBTrack, & the back office module mainly with online inventory feature, recipe management, production management, supplier management with its advanced and cost control features, reporting and stock depletion as well as online live scales management and many many other features. We have been using BIM POS for around 12 years and every year they provide us 2 major updates including innovative features that add remarkable value to our business.
What aspects are problematic or could work better?
BIM provide us 2 major updates including innovative features that add remarkable value to our business, ensuring that the above modules are running smoothly.
What features/services would you like to see in future versions of this product?
new features that we wouldn't even think about are created in each release.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Food & Beverages
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
forgot its name that was 20 years ago
Why did you decide to change it?
to manage our business in our own way
Are you satisfied with the change?
much
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
- It reduces duplicate data entry.
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Stock and inventory amazing
5
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Table reservation amazing
5
Menu management amazing
5
Accounting very good
4
Multi-store management amazing
5
Raw material management amazing
5
Recipe management amazing
5
