Bolsters our company processes efficiently

What are the best aspects of this product?

The platform is convenient to use that you can create an account instantly, plus it works well with the browser. It is a simple and flexible tool that is compatible with other software you need. You won’t have a hard time syncing and analyzing processes too, which makes it fantastic in terms of assuring compliance. This drastically decreases the amount of errors our employees make, boost accuracy and quality of results, as well as it makes our processes faster with lesser operational cost. Blue Prism is the biggest key on how we have optimized our time saving, management processes and innovation. And all of these perks keeps all our staff, users and partners happy.

What aspects are problematic or could work better?

Tracing the RPA system to do some tweaks on the software isn’t cheap, which means innovating through Blue Prism demands bigger cost too. Thus, we cannot simply activate a huge number of bots in a short period. We’ve also noticed that Blue Prism creates some sort of obstacles in our operations because it modifies the system. Moreover, we have spotted some incidents of data corruption on the platform.

What specific problems in your company were solved by this product?

Blue Prism is a great solution that automates our file classification tasks. It automatically labels each document with great accuracy, do it in a consistent manner, greatly reduces time consumed for the task, and ultimately decreases cost. And because this RPA is based on Personal Learning Network system, it gradually improves it performance by doing more of specific tasks. The more document it handles, the faster it does the job. Say, when it manages invoicing, its AI systems kicks-in such as its OCR. Then, it can automatically read a supplier’s name, so it performs particular action in the account payables without manual help.

Are you a current user of this product?

No