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User review of Blue Prism

The best robotic process automation tool

- by Kacey

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Blue Prism automates almost every essential parts in our system, such as web apps, Google Drive, and emailing among others. It can read and manage emails very well. Blue Prism is efficient for managing Google Sheets too, which is something that you can’t find on other RPA solutions.

What aspects are problematic or could work better?

Managing logs and queue is problematic with Blue Prism. But the support team tells me that they’ll solve such issues with the next updates. I’ll be hoping for the best, especially that I have no other problem when using Blue Prism.

What specific problems in your company were solved by this product?

It has digitalized many manual tasks in our company such as database management, custom emailing to trigger audience, as well as transferring files. Blue Prism is also amazing for saving working hours for up to 20 full time equivalent in a year. And we continuously add more processes to automate using Blue Prism.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Others

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.