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User review of Botmywork Chatbot Builder

Great communication and swift support

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Anuj was very helpful in assisting me to setup the BotMyWork Chatbot Builder for our business. BotMyWork has developed a powerful product with very competitive pricing on their subscription, enabling more features than the free version. I highly recommend them for your chatbot needs.

What aspects are problematic or could work better?

The administration interface is a bit cluttered and could use some simplification.

What features/services would you like to see in future versions of this product?

Cleaner UI, better AI

What specific problems in your company were solved by this product?

Time saved by handling most customer enquiries.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Graphic Design

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to manage and analyze high volumes of data.
  • It can be employed to automate routine tasks.
  • It can be used as digital assistants that interact with our customers.

PRICING & COSTS

What was the cost of implementing this product?

9

What is your total annual cost for using this product?

108

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Chatbot
5
amazing
Rules-based automation
4
very good