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User review of bpm’online CRM

We’ve scaled to new heights thanks to bpm’online.

- by Regina

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales.

What aspects are problematic or could work better?

More connector/app selection within the Marketplace would be a plus. Aside from that, there's really nothing else to report. It does what it's supposed to do. If there were any faults, I would happily mention them. Fortunately, it has no negative marks.

What specific problems in your company were solved by this product?

We ended up choosing this tool since it's versatile and runs on a relatively low code. We can easily switch things on the go when we want to to ensure production consistency. We went from from homegrown system possessing limited capabilities to a versatile system that opened doors to unlimited possibilities.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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