What are the best aspects of this product?
Implementation was swift with this thing. bpmonline integrated with our order management system easily. The same goes for third-party apps. Reporting and smart charts enabled us in tracking sales performances in real-time.
What aspects are problematic or could work better?
We bought the basic support version. Sadly, technical support was only offered through e-mail. Never through a phone call. If you want to get consultation and technical support over the phone, you'll to make a purchase of its extended support package.
What specific problems in your company were solved by this product?
bpm'online ended up being completely adapted to our sales techniques and techniques. It fully automated sales processes. In addition, our teams were able to benefit from a bigger forecasting precision, enhanced leads conversion to opportunities, and improved collaborative efforts with our sales force. Now, sales managers have enhanced visibility for every deal made.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?