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User review of bpm’online studio

A really cool experience using this.

- by David

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

bpm'online was a tremendous help in the integration of fragmented customer data sources. With it, we get to finally organized our sales and marketing teams. We're able to do so in a single environment. What's more, we were able to automate our business processes with it.

What aspects are problematic or could work better?

So far, nothing major within the system. But some small problems are expected to occur from time to time. Right now, we're happy using bpm'online.

What specific problems in your company were solved by this product?

The primary objectives we havd involved enhancing relationships between sales and marketing departments. We also wanted to have our business processes optimized. We were facing an issue of fragmented customer data sources as a result of our sales utilizing an ERP system, Access, Exele, and sharing data though Skype or e-mail. bpm'online joins all info related to customers to have a full view of them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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