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User review of bpm’online studio

An awesome platform to use!

- by Brian

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like its overall functionality. Great UI. It appears to have everything I'll ever want in offering quality service. Simple to work with.

What aspects are problematic or could work better?

It took a bit of time to have the system customized. But it's finally done to meet our needs. With the system now up and running, all the functionality we want are in place.

What specific problems in your company were solved by this product?

Currently, we use bpm'online in automating service processes and order and service case management. We find it convenient work in a single system and a lone interface. Back then, we'd be dealing with several programs for tracking orders, management of cases, and checking up on products. This time though, things are very convenient for us!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Mechanical or Industrial Engineering

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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