What are the best aspects of this product?
Using BPM makes it possible for contractors to log in and view their job schedules. They can also see updates with work and contact details. It's great having the knowledge base as a resource when it comes to WHS info and forms, fact sheets, and business policies. Functioning as a cloud-based platform ensures remote and global access across platforms.
What aspects are problematic or could work better?
Certain options within the menu are a bit clunky. The contacts filter search requires some re-setting after every selection. Functioning as an HTML does have drawbacks. But I do look forward to clicking less on the navigation menus.
What specific problems in your company were solved by this product?
Contractors who are out in the field with a wide range of IT skills are able to successfully use it. Other third party diary management platforms fail to function across all platforms. They alos failed to manage client information as well as storing information in general. BPM has been helpful in managig customer support.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Environmental Services
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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