It does so much more than you could ever imagine!

What are the best aspects of this product?

We recently bought bpm. It was the perfect choice for us compared to the other big folks. Some of the biggest reasons why we opted for it: great user feedback, functionality for its price, and customization options. After installing it, we unlocked further upsides with it, which was a pleasant surprise for us.

What aspects are problematic or could work better?

This product's community is just starting out. So it's not something to completely appreciate. The good news is, it came with excellent support. The sad news is, documentation is difficult to spot.

What specific problems in your company were solved by this product?

The primary issue we had with this was joining all info that are related to customers. These included leads, opportunities, and other pertinent business details. We had this system fully integrated with social media for further customer data acquisition. Another upside to using this was the integration of the marketing team with the sales team.

Are you a current user of this product?

Yes