Appalling Organisation and Unstable Product

What are the best aspects of this product?

The sales process was very good. Multiple demos to different stakeholders and trial licences.

What aspects are problematic or could work better?

Very buggy, clearly poor controls / testing in place. More concerned with adding features than creating a stable platform. They have removed a key piece of functionality - offline working in the mobile app - as they have introduced a bug into the live environment and have made no commitment to fixing it.

What features/services would you like to see in future versions of this product?

Make the things you claim to do work properly and reliably!!

What specific problems in your company were solved by this product?

None.

Are you a current user of this product?

Yes