Core is easy to use and tech support is fabulous

What are the best aspects of this product?

Definitely user friendly. My users have learned the software quickly including those that have not previously billed their time. Short training. Simply - user friendly which is how I always select an application for a specific unit. I had been in legal for years. Although I've always had a hand in software selection, IT dept handled the application, etc. I was able to set up the back end for our firm, which started in July.

What aspects are problematic or could work better?

Can't think of any off the top of my head.

What features/services would you like to see in future versions of this product?

Too early to comment on this as everything we need is in Core

What specific problems in your company were solved by this product?

It's how we bill our clients and pay our professionals. Now we've learned additional functionality for performance and reporting. Plus we're looking forward to seeing how the CRM may add value with a single tool on our phones and PCs. Love the ability to charge out our jobs. Ease of use of the application. CORE is user friendly and for when working on the fly. Tech support is fabulous, friendly, and they know their product. Also, CORE is user friendly for back end administration. Reporting is very versatile, and I can pull up what I need quickly.

Are you a current user of this product?

Yes