User review of BQE Core

Core is such a user friendly software and the customer service is definitely great

- by Autumn Hostetler

What are the best aspects of this product?

The ease of creating invoices, making and customizing reports, and entering time has improved our ability to get more done overall. We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues. We would recommend Core to anyone on the fence about the service. It is such a user-friendly software program

What aspects are problematic or could work better?

There was a bit of a learning curve in the beginning and training coordination was somewhat challenging but nothing extraordinary.

What features/services would you like to see in future versions of this product?

Cannot think of anything

What specific problems in your company were solved by this product?

Core has been a huge time savings for us. It has helped us resolve our billing challenges we had in our previous software. Time and expense tracking with detailed notes is a breeze.

Are you a current user of this product?

Yes

Did your company use a different software before this one?

Yes

What software did you use before?

PCLaw

Why did you decide to change it?

It was outdated and we were looking for a modern software with easy to use billing and time and expense tracking features

Are you satisfied with the change?

Yes, we are.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

Core is such a user friendly software and the customer service is definitely great

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