What are the best aspects of this product?
It used to take at least two days to get our invoices processed in our old system. Same invoices are processed in Core in hours. Custom reporting tailored to our company's processes also allows us deeper insight to tracking time against a project and gives us accurate data to easily keep our clients informed about the financial detail and progress of their projects (while simultaneously monitoring employee realization rates and productivity). Technical support is top notch, the phone is answered quickly and the people on the other end of the line are excellent at solving issues or questions that pop up.
What aspects are problematic or could work better?
Integration of phased invoices with QuickBooks can be improved. We have sent a feature request to send one summary invoice for all phases instead of separate invoice for each phase.
What features/services would you like to see in future versions of this product?
We have all the features in Core for our current business needs.
What specific problems in your company were solved by this product?
Overall our experience is quite positive. Our company uses the time management and billing features and staff was quick to adapt. The main thing Core has done is save countless hours in the billing process as well as the ability to generate useful reporting that is helpful to staff at the ownership and management levels.
Are you a current user of this product?
Yes
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