What are the best aspects of this product?
Overall, I love the program. It took me many years working in a very outdated software until I felt I found the right program (Core) to switch to for time and billing. It has met all of my needs so far! Love it. I have not had to call in for customer service often but when I do everyone has been helpful and I have not encountered any issues what so ever. I have not worked in the Project Management or Accounting modules of the program.
What aspects are problematic or could work better?
The downside is the refresh rate. At times there is lag due to internet connection which is obviously not an issue with Core itself but the internet connection.
What features/services would you like to see in future versions of this product?
The flexibility for invoicing and time tracking and reporting. The ability to email the invoices right from the program. Being able to use the program from anywhere a browser is available although I personally have not had to log in anywhere other than the office but some of my staff has.
What specific problems in your company were solved by this product?
Time and expense tracking, invoicing and reporting
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Accounting
Did your company use a different software before this one?
Yes
What software did you use before?
QuickBooks and Excel
Why did you decide to change it?
We were looking for a software that will allow setup different bill rates on the employee level and detailed Reports are very important too
Are you satisfied with the change?
Definitely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$2000
What is your total annual cost for using this product?
$1500
How long is your contract with the vendor?
1 year
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