Improves communication between the management and communities.

What are the best aspects of this product?

For me, the best thing that this platform has to offer is its maintenance tracking module. It lets me create work tickets, contact maintenance technicians so they can resolve and close our a ticket. There are many other things that can be accomplished using this software and many other tools to use like the package tracking, which I haven't tried yet .

What aspects are problematic or could work better?

The platform set up is quite time consuming. They asked us for so many information. Apart from that, it's price tag is pretty expensive. But since this software offers a wide range of capabilities, you can just get rid of other existing association management solution you have (if there are any) to save some bucks. Actually, having this one expensive solution can be way cost-effective than purchasing different systems. Overall, it is worth our time and money.

What specific problems in your company were solved by this product?

Searching and tracking maintenance has become easier. Communication has become better and more effective. I already used this solution several times and I still get excited whenever I suggest this tool to a board.

Are you a current user of this product?

Yes