It’s an impressive cloud-based platform meant for lawyers.

What are the best aspects of this product?

There are so many reasons why we decided to shift to Zola suite for good. We can maximize the app and custom fit it to meet our needs in the office. I love to integrate our old apps and email servers into Zola to make communication easier on our end. Rather than keeping a directory of clients, we decided to upload their records into the CRM feature to pull it up anytime we need to reach them. Zola Suite is also beneficial for case management because you can file, view, edit and print your documents using one single platform.

What aspects are problematic or could work better?

There are a lot of things that I love and appreciate about Zola. The integration process has always been smooth and easy for everyone. However, in terms of the 3rd party apps' speed and performance, I think it is something that they need to improve over time. I like that we can send fast SMS messages using the app, which is easier for us to store all the contact numbers on our phones. Overall the app is above average in terms of performance but still below average in terms of speed.

What specific problems in your company were solved by this product?

Our firm is known for dealing with hundreds of clients who need help in getting the justice they deserve. With this, our staff really needs to work extra hard to handle all our cases systematically. Zola has allowed us to take good care of our documentation, manage billing and invoices and enhance our communication process. It is also a good thing that Zola can be accessed remotely, allowing us to be on top of things no matter where we may be located.

Are you a current user of this product?

Yes