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User review of CarStater

Good and cheap fleet maintenance services

- by David Porter

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We transferred all our records into the application and were able to implement a complete automatization of maintenance process using a combination of reminder -> work order -> log. Their web-based portal is extremely easy to use on PC, laptop, tablet or iphone and customer support is just amazing (typically respond during a day).
Definitely recommend them for companies and individuals!

What aspects are problematic or could work better?

Had a confusion with annual subscription, but they fixed it on the next day.

What features/services would you like to see in future versions of this product?

Would like to use some tools for vehicle inspections and GPS tracking. Unfortunately, they still don's have those.

What specific problems in your company were solved by this product?

Our company SF branch started using CarStater in 2018. We have over 100 assets that are in use on a daily basis. Our company already uses few SaaS platforms for vehicle maintenance tracking, but why we choose CarStater, is simplicity!

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Transportation/Trucking/Railroad

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Motortab

Why did you decide to change it?

We needed to find more featured app.

Are you satisfied with the change?

Absolutely!

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces time and fuel costs, and improves productivity.
  • It enables us to meet compliance needs with detailed reporting.
  • Its integrated solutions convert data into opportunities.
  • It functions seamlessly with any type of fleet.

PRICING & COSTS

What was the cost of implementing this product?

0$

What is your total annual cost for using this product?

1000$ / month

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Yes. They gave us a discount of ~30%, because we have a fleet of 100 vehicles.

FEATURE DETAILS

Reporting
5
amazing
Fuel efficiency management
3
ok