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User review of CaseFox

CaseFox: Time Tracking, Matter Management & More

- by Cassandra Weisinger

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

1) Excellent time tracking: Detailed entries, timers, and easy billing integration.
2) Effective matter management: Streamlines case handling with task assignment and progress tracking.
3) Client portal: Improves communication and collaboration with clients.
4) Reporting: Provides insights into project performance and profitability.

What aspects are problematic or could work better?

1) User interface: Could be more modern and intuitive.
2) Mobile app: Limited features and functionality.
3) Customization: Could offer more flexibility in workflows and reporting.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Law Practice

USAGE & IMPLEMENTATION

FEATURE DETAILS

Finances

Accounting
4
very good
Time tracking (for billing)
5
amazing

Administration

Case management
5
amazing
Document management
4
very good
Document assembly
5
amazing
Contact management
4
very good
Docket management
3
ok
Client management
4
very good
Matter management
5
amazing

For Decision Making

Reporting
4
very good
Dashboards
5
amazing
Analytics
4
very good

Productivity Tools

Calendaring
4
very good
Mobile apps
3
ok
Search and find
4
very good