What are the best aspects of this product?
Flexibility of Roles: Accessibility is very important. With Cetec ERP, we are able to create our own roles to grant specific access to certain user while denying it from others. This really helps by protecting information from being manipulated by users who do not carry that permission.
Usage Logs: In the Medical Device Industry, having traceability is key. With this log, the Admin can review any user to see all their activity (viewing, updating, deleting, creating, etc.)
User-Friendly: Ease of Use throughout the system so you do not click hopelessly throughout.
What aspects are problematic or could work better?
Default Roles: Default access should be visible for easier assigning of roles and to be able to customize roles with ease.
What specific problems in your company were solved by this product?
Traceability was a big issue before. Now with the Usage Log, we can view all users activity to see what changes were made.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Medical Devices
Did your company use a different software before this one?
Yes
What software did you use before?
Fishbowl and QuickBooks
Why did you decide to change it?
We grew out of our old systems and the integration between the two gave us issues
Are you satisfied with the change?
Very Satisfied
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$50,000
What is your total annual cost for using this product?
$20,000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
N/A
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