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User review of Cetec ERP

The affordable ERP System that gives you what you need and more

- by Alan Galvan

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Flexibility of Roles: Accessibility is very important. With Cetec ERP, we are able to create our own roles to grant specific access to certain user while denying it from others. This really helps by protecting information from being manipulated by users who do not carry that permission.
Usage Logs: In the Medical Device Industry, having traceability is key. With this log, the Admin can review any user to see all their activity (viewing, updating, deleting, creating, etc.)
User-Friendly: Ease of Use throughout the system so you do not click hopelessly throughout.

What aspects are problematic or could work better?

Default Roles: Default access should be visible for easier assigning of roles and to be able to customize roles with ease.

What specific problems in your company were solved by this product?

Traceability was a big issue before. Now with the Usage Log, we can view all users activity to see what changes were made.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Medical Devices

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Fishbowl and QuickBooks

Why did you decide to change it?

We grew out of our old systems and the integration between the two gave us issues

Are you satisfied with the change?

Very Satisfied

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides better visibility on our distribution process.
  • It helps in quality management.
  • It enables accurate forecasting and planning.
  • It assists to reduce costs.
  • It helps to improve our customer service.

PRICING & COSTS

What was the cost of implementing this product?

$50,000

What is your total annual cost for using this product?

$20,000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Warehouse management
5
amazing
Shipping management
5
amazing
Returns management
4
very good
Purchasing and procurement
5
amazing
Order management
5
amazing
Inventory management
5
amazing
Import / export management
4
very good
Demand management
4
very good
Customer management
5
amazing
Barcoding / RFID
5
amazing