Amazing app for recurring billing

What are the best aspects of this product?

I like that Chargebee makes it automatic to collect recurring payment. The app was simple to set up with hosted payment pages without the need for coding. We plan to make better use of their API soon. We have been using the system for about six months and they have delighted us many times. One important help was they had ready support available for VAT regulation changes in the EU from the first day. This reduced the hassle and we were able to use the correct VAT percentages for different countries easily. The customer support is quick and effective and they helped us get the tax numbers to CSV exports quickly.

What aspects are problematic or could work better?

I don’t have any major complaints. The only minor issue is making Chargebee work smoothly with Stripe. We tried out Baremetrics but it also has issues with Stripe. To be fair, Chargebee offer useful metrics and there is no need for added metrics tools.

What specific problems in your company were solved by this product?

Before using Chargbee, we were sending invoices manually. It was a time-consuming task and we thought automating it would also be a hassle. We used Chargebee to easily set up hosted payment pages and give the links to our users. The hosted payment pages have enabled to us to expand our customer base which would not have been possible with manual billing. Plus, the metrics data offered by Chargebee is much better than our custom Google spreadsheet metrics.

Are you a current user of this product?

Yes