Comprehensive app for billing and subscriptions

What are the best aspects of this product?

I appreciate that Chargebee was simple to set up and the in-depth documentation helped a lot. The customer support is prompt and friendly and they resolved my issue quickly. The software offers add-ons for other apps but the main strength of Chargebee is that it is focused on subscriptions and billing.

What aspects are problematic or could work better?

I wish the vendor offered more support for payment gateways in New Zealand. I would like to use DPS Payment Express. The themeing feature was below par to start with but was later improved and is now much better. The admin interfaces seem difficult initially but once you get the hang of them they are simple to navigate. The documentation helped me to get used to this feature.

What specific problems in your company were solved by this product?

Our client is a startup with a limited budget and they wanted a powerful and flexible billing app that accommodated various plans and options. Chargebee fulfills all their needs and is affordable too. Plus, it saved us plenty of time which we would have spent trying to build a similar app from scratch.

Are you a current user of this product?

Yes