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User review of Chargebee

Top class customizable recurring business system

- by Adrian

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love that I can change all details about Chargebee without the help of a designer or developer. I have checkouts in multiple languages with different currencies. The support agents are excellent and they provide quick replies to your emails to resolve your issues promptly. Chargebee allows me to provide credit card and cheque payment options to my customers as it also support offline payments. This solution covers all possible scenarios in the recurring payments industry.

What aspects are problematic or could work better?

I have no issues with the software and the vendor listens to our feedback to improve the solution. The only feedback I have now is to have more options available in the analytics section.

What specific problems in your company were solved by this product?

I own a small business and we depend on e-commerce for our sales. I am not a big fan of IT as it is complicated and outsourcing IT work is also expensive. So, we depend mainly on SaaS products for various aspects of our work and it works smoothly for us.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.