What are the best aspects of this product?
We are looking on implementing a social chat for our website and Chat Blazer called my attention, I think is a very complete product with all the needed tools for what I require.
What aspects are problematic or could work better?
The only problem that I see is that there is a charge per user, in my case I need many different users and sometimes they are one time users, since my website is open so that is why we are evaluating it.
What features/services would you like to see in future versions of this product?
Probably an enterprise version which you can charge for unlimited users
What specific problems in your company were solved by this product?
We need a social chatroom for our customers and this brings a good solution so we are evaluating it.
Are you a current user of this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
How long is your contract with the vendor?
Less than 1 year