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User review of Cin7

Cin7 Inventory Software. Amazing software, brilliant team!

- by Aimee Green

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

In addition to the Cin7 software being very user friendly, their support team has been equally helpful. The workflow is quite intuitive, the process works smoothly, and the reports provided are great. The customer representative helped us get set up with a speedy implementation, and gave us a few tutorials. The software trainers at Cin7 were indeed very supportive. Their on-boarding and tech support teams are very responsive, and know their product really well. Overall great product. Makes everything in our inventory and warehousing fast and easy.

What aspects are problematic or could work better?

Appears a bit pricey, but in past 1 year we have realized that it more than compensates for it with a reliable software, great customer support, and prompt response every time we need some help. That saves us from getting our processes disrupted.

What features/services would you like to see in future versions of this product?

It takes care of all the features that we need at this stage.

What specific problems in your company were solved by this product?

Inventory to help with consignment and pop stores
Determining the available inventory levels
Syncing with Shopify
consignment stock was the key issue
Inventory tracking

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Inventory Management

Centralized Inventory Database
4
very good
Inventory Level Dashboards
4
very good
Stock History Reporting
4
very good
Low Stock Notifications
4
very good
Bundles, Kits, and Variants
4
very good
Inventory Forecasting
3
ok
eCommerce Integrations
5
amazing
Accounting Integrations
5
amazing
Data Exporting/Importing
5
amazing