What are the best aspects of this product?
Compared to using Google Analytics, the main upsides are its unsampled data and reporting done in real-time. Google has made a leap in this aspect. Thing is, Clicky still has the competitive edge as a standalone solution in conducting analytics for your site. Implementation is a cinch.
What aspects are problematic or could work better?
A ton of functionality. Sadly, a majority of them are paid. It's such functionality that you're accustomed to coming across in Google Analytics. It won't let you see search keywords for impressions such as Google Webmaster Tools.
What specific problems in your company were solved by this product?
It doesn't do anything much. It really just fills in an traces left behind by Google Analytics. Having those things done in real-time is amazing. But they're both capable of doing that really well this time around.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Internet
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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