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User review of ClickUp

Amazing platform for both Project and Task Management

- by Narek Ter-Martirosyan

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Hierarchy - Team / Space / Project / List / Task / Subtask
Multiple assignee
Comment assignee
Custom statuses - for Space / Project / List levels
Multiple dependencies - Waiting on / Blocking
Reports - filter / sort / export
Templates - for every level
Live commenting and editing
Archive - Space / Project / List / Task
Multi-task editing
Minimizing tasks
Repeating tasks
Checklists
Slash "/" Commands
ClickUp family - Web version, Smartphone and Desktop apps
Personal Notepad
Extensions for browsers (ClickUp / Notepad)

What aspects are problematic or could work better?

Everything is good for us.

What features/services would you like to see in future versions of this product?

In version 1.0 there's no way to link task to more than one project or list. I hope in next version that would be changed.

What specific problems in your company were solved by this product?

We're Freight forward company and we use ClickUp to wright down problems which accrued in daily basis. We create more than 1000 tasks every month in ClickUp. It helps us to be on top of our performance level and to make our customers happy.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Package/Freight Delivery

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

ASANA

Why did you decide to change it?

Less Features, High Price.

Are you satisfied with the change?

Yes!

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What is your total annual cost for using this product?

3510

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

35%

FEATURE DETAILS

Tasks

Task Creation and Assignment
5
amazing
Due Dates
5
amazing
Task Prioritization
5
amazing
To-Do Lists
5
amazing

Collaboration

Collaborative Project Planning
5
amazing
Comments
5
amazing
Documents and Uploads
5
amazing

Projects

Gantt Chart/Project Map
5
amazing
Calendar View
5
amazing
Issue Tracking
4
very good

Platform

Alerts
5
amazing
Mobile
5
amazing
User Access & Permissions
5
amazing
API/Integration
5
amazing
Reporting and Dashboards
5
amazing
Customization
5
amazing
Performance and Reliability
5
amazing