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User review of CloudApp

CloudApp saves me so much time.

- by Erica Newell

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Recording your screen is just as easy as doing a screen capture. Prior to using this app I used two different programs to do the same things.

What aspects are problematic or could work better?

I wish there was a setting that would automatically copy the image to the clipboard rather than a link, but the link is pretty convenient. I also wish i could just screen capture through CloudApp with a few keys on my keyboard.

What features/services would you like to see in future versions of this product?

Just more keyboard commands

What specific problems in your company were solved by this product?

Makes responses to clients quick and easy. Love just using one program to help with all my needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved internal communication by removing the need for long email threads.
  • It centralized documentation resulting and it enhanced transparency.
  • It allowed for members to immediately connect with others whether in the office or based in a different location.
  • It enabled management to instantly see who's available and who's currently working.
  • It accelerated the onboarding process of new employees due to its centralized database.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Communication

Notifications
3
ok

Content Management

File Sharing
5
amazing
Document Collaboration
5
amazing
Version Control
5
amazing
Tagging
3
ok
Knowledge Base
3
ok
Surveys
3
ok

Productivity Tools

Task Management
5
amazing
Calendar
3
ok
Search
3
ok
Mobile
3
ok

Administration

Moderation
3
ok
Access Management
5
amazing
Performance and Reliability
4
very good
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