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User review of ClubExpress

Top-notch customer service

- by Cristina

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Club Express provides users with excellent customer service. They have provided thorough guidance and full support throughout the entire process of transitioning to their service. They continue to provide support for all of our members and we highly appreciate this as we are a small administrative team and we will not be able to handle that job alone.

What aspects are problematic or could work better?

Improvements could be made on its UI design for it to be on par with its competitors on the market in this respect. Its features do compensate for this minor concern.

What specific problems in your company were solved by this product?

ClubExpress is an all-in-one platform that lets us perform management tasks and develop a favorable public image. We are looking into making this platform as our main mode of communication and using its features, like storefronts, to increase the value that we provide our members. We are thrilled with the possibilities that working with CE provides.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.