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User review of Code42

A product with awesome support.

- by Boyd

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The product is easy to utilize and deploy. We've made use of it for a few years now. It's job is to make sure our users are backing things up completely and frequently. The software management UI allows for an overview of where backup problems are. It also shows a view of your present usage. Allowing users to restore their own files saves plenty of admin time.

What aspects are problematic or could work better?

There have a wide array of products running varying versions on numerous platforms. There have time when it's hard to spot proper documentation on their site. But their chat functionality online can be utilized to settle for proper support. Support is an A+. I wish their product was a bit cheaper.

What specific problems in your company were solved by this product?

Doing individual backups. We make use of this mainly for desktop PCs and laptops. Our frequently travels all over the globe. So we wanted to go for a dependable method to insure backups work 100% wherever they may be. We get regular alerts if backups have yet been completed. It keeps us update to date as to which individuals have yet to have a complete and current backup.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.