A simpler backup solution without the frills.

What are the best aspects of this product?

I'm able to set this up around 70+ endpoints. For a few years now, I've been monitoring backups. I had a few devices with failed backups due to high consumption of PC resources when dealing with bigger datasets. The issue was swiftly looked into. This was either done via a support knowledge database or seeking help from support itself.

What aspects are problematic or could work better?

The only complaint I got has something with that being a cloud-based MSP platform. With software, it couldn't ship hard dirves for bigger restores.

What specific problems in your company were solved by this product?

Backing up laptop really pushes for a cloud solution. There's no sureshot way of ensuring laptops to go on-site constantly. If the happen to, it involves syncing with the available server. Getting an agent to install data on every computer makes sure that when they're connected online, their files are constantly protected.

Are you a current user of this product?

Yes