An awesome product with fantastic support.

What are the best aspects of this product?

Using the product was easy. It's so simple to administer. We've been making use of it for the past few years. We make sure our users are fully and constantly backed up. Its management interface offers a fantastic view of where backups with problems are located.

What aspects are problematic or could work better?

They've got plenty of products with varying versions on numerous platforms. At times, it's challenging to seek proper documentation on their site. Thing is, they've got a chat functionality online so getting the right support can be made. Support was amazing. I wish their cloud backup is reasonably priced.

What specific problems in your company were solved by this product?

Using individual backup. We're mainly using this to backup stuff from desktops and latops of the staff. Our staff is frequently travelling worldwide. So we wanted to go for an effective method in insuring backups are done regardless of their location. My staff and I frequently receive alerts whenever backup creation was incomplete for some reason.

Are you a current user of this product?

Yes