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User review of Commercient SYNC

Great tool for ERP and CRM integration (Sage + Salesforce)

- by Kelly Michael Skelton

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Very simple, easy to use, and best of all, affordable. The seamlessness of their tool allows for easy adoption.

What aspects are problematic or could work better?

The only element, which is unavoidable, is that organizations need to spend the time to define what information from their ERP system should be brought into the CRM system and which relationships it needs to have with other objects.

What features/services would you like to see in future versions of this product?

This tool is great. We are excited to work on e-commerce eventually with their additional tool.

What specific problems in your company were solved by this product?

Visibility to financial data, higher productivity, better customer personalization from sales and marketing, ultimately higher profitability.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to provide personalized service to our clients.
  • It helps us to save time.
  • It helps to boost our sales and revenue.

PRICING & COSTS

What was the cost of implementing this product?

1800

What is your total annual cost for using this product?

2000

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No Discount

FEATURE DETAILS

Guided selling
5
amazing
Renewals
5
amazing
Commercial rules
5
amazing
Product catalog
5
amazing
Visual configuration
5
amazing
Price and quote
5
amazing
Product configuration
5
amazing
Mobile compatibility
5
amazing