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User review of Constant Contact

Great tool for running our email campaigns

- by Alicia

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This is great email-marketing tool, it offers great options for setting up the email campaigns and it provides detailed report of sent emails. It provides me with information on how many mails are being sent, opened/unopened, deliverable. I often re-use the templates for running my email-campaigns and managing the recipients by creating various contact lists. I like that it filters out duplicate contacts.

What aspects are problematic or could work better?

I have experienced an issue with delivering email-campaigns. They could improve the interface because it looks bit outdated.

What specific problems in your company were solved by this product?

It helps us in process of mass electronic marketing strategies. We are able to solve issues by structuring emails for each contact. When we create the list properly then it fills the names of each recipient automatically.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Printing

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.