What are the best aspects of this product?
I've been familiar with the team from Convert for several years now and I've seen them evolve. The current platform really answers the needs of their clients. Our agency has seen several of our very own feature requests properly put in place. A number of features and upgrades have been included. A revamped test summary page is a significant improvement.
What aspects are problematic or could work better?
There's nothing much to dislike. Their documentation is getting better by the minute. I still think there are other opportunities for creating support docs.
What specific problems in your company were solved by this product?
We had to find a way to push through technical problems seen in our complex tests. Their team assisted us in troubleshooting and bringing out errors and seeking solutions when we were in need of customized functionality that didn't come in the platform.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year